How we work
A simple, low-risk way to add capacity
From the first call to regular delivery, here is exactly how working with ZAH works - and the two ways firms choose to engage us.
The process
From first call to reviewed delivery
Discovery call
We learn how your practice works, the services you want to hand over, your software and your deadlines.
Scope and quote
We agree what is in scope, your house style and review points, and send a clear quote.
Secure set-up
You give our team named access to your software and document portal. Nothing is copied outside your systems unless agreed.
Pilot batch
We start with a small set of jobs so you can judge quality, turnaround and communication before scaling up.
Reviewed delivery
Every job is prepared, then checked by an independent reviewer, and comes back with one consolidated query list.
Regular check-ins
We review feedback and review points with you so each period is smoother than the last.
Engagement models
Two ways to work with us
Pay as you use
Send jobs as you need them - a VAT quarter, a batch of year-ends, monthly bookkeeping for a set of clients. Cost follows the volume of work.
- Ideal for seasonal peaks
- Start with a single service
- No long-term commitment to headcount
Dedicated team
A dedicated ZAH accountant or team works on your clients every day, learns your processes and becomes part of your practice.
- Same people on your clients
- Works to your daily priorities
- Best for steady, ongoing volume
ZAH Nexus
One workspace for your UK team and ours
We run every job through ZAH Nexus, our in-house workflow platform. Each job has a status, an owner, a service checklist and a deadline - and your UK team logs in to see progress, review the work and raise review points in the same place.
Tracked stages
Assigned, preparing, internal review and delivered.
Service checklists
Each service has a checklist completed before review.
Deadlines
VAT quarters, year-ends and 31 January planned in advance.
Clear ownership
A named preparer and reviewer on every job.
UK team login
Your team logs in to track jobs and review the work.
Review points
Your queries are answered and closed against the job.
Getting ready
What we need from you
- Access to the client files in your accounting software
- Your templates, checklists and house style
- A named contact for queries at your firm
- Your preferred deadlines and review points
Add capacity without adding headcount
Tell us what's on your plate. We'll show you exactly how ZAH can take it on - accurately, securely and on time.
Our UK number is for WhatsApp messages only.